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Q & A

Quality and Care:
Smith and Poet creations are handmade by Kate Caicedo in her Sydney studio using sterling silver, gold and leather material. Each piece is lovingly and carefully crafted with a commitment to quality and comes with the artist’s signature stamp and sterling silver or gold hallmark stamp for authenticity.

There may be slight differences between pieces as this is the unique and beautiful nature of handmade v’s machined finishes.

Smith and Poet bolo ties have a handmade sterling silver or gold plated Bennett clasp at the back to securely fasten the bolo pendant at the desired level. This clasp holds strong but still needs to be handled with care. All creations come gifted in a custom made Smith and Poet tin box lined with black French felt to protect the special valuable piece inside.

Makers Guarantee:
Smith and Poet guarantees quality and each piece is checked prior to dispatch by the artist herself. No refund is possible for change of mind, however customer satisfaction and pleasure in owning a Smith and Poet piece is the highest of priorities so please do not hesitate to connect via email or the contact page if you have a question about the piece you have received.

Shipping:
All items are sent using registered post with a tracking number sent via email.
Postage is free for customers in Australia.
International customers can choose from standard registered or express registered post at check out.